SWOT – Strengths, weaknesses, opportunities and threats.
We know that a SWOT analysis is often used at an organisational level as part of the strategic planning process. But can it be used for the IT department?
I say yes.
It is a way to think about the status of the department (ie. strengths and weaknesses), as well as the environment IT operates within (ie, opportunities and threats).
So, map out your strengths and weaknesses according in areas such as:
- the structure of the IT department
- what is being measured and monitored
- the portfolio of services delivered
- matters like governance, security and risk
By the end of the process, you’ll have a good understanding of what you are good at, what needs further investment, and what needs to be discarded.
Let’s shift to opportunities and threats.
And don’t forget, the suite of Information Systems that is in use by the organisation is their to assist and support the organisation in its mission. Just like the Sales Department should be aligned to the direction of the company, and HR should be ensuring that staff are contributing to efficient and effective outcomes, so too should IT.
And so we come to the external environment. What are the opportunities and threats that are being presented to other departments and to the organisation as a whole. For example:
- is the market for the goods and services produced changing?
- are suppliers demanding linkages with their ERP systems?
- what smartphone applications are becoming de-riguer within your industry?
- are there any implications from changes to applicable statutes and laws?
By the end of this second part of the process, you’ll have a better appreciation for how you can better align the IT department to the needs and direction of the business.
SWOT IT. An approach to developing a better IT Strategy.
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